Host Agreement

Purestay is a curated collection and discovery platform. We list your property, present it to travelers who are looking for wellness-focused homes, and, depending on the arrangement assigned to you, either let them book and pay you through your Purestay listing, or direct those travelers to wherever you take bookings.

Purestay is not your agent, property manager, broker, employee, or partner. We do not manage your property, set your rates, control your calendar, or make representations to guests on your behalf beyond publishing the information you supply.

You represent and warrant that:

• you are at least 18 and can form a binding contract;
• you own the property or have full legal authority to rent it on a short-term basis;
• your short-term rental of the property complies with all applicable laws, ordinances, zoning rules, licensing and registration requirements, HOA or condominium rules, lease terms, and mortgage or insurance conditions;
• you hold all required permits, licenses, and registrations; and
• all information you provide to Purestay is accurate and complete.

Compliance with local short-term rental law is entirely your responsibility. Purestay does not verify your legal right to rent.

Purestay assigns your arrangement based on where you are located, not by your own selection. If Stripe Connect supports direct-charge payouts for your country, you are onboarded on the Commission arrangement described in (a). If it does not, you are onboarded on the Founding Host Membership described in (b).

Billing. Subscription fees are charged in advance for the applicable term (monthly or annual) via Stripe. You authorize recurring charges to your payment method until you cancel.

Auto-renewal. Subscriptions automatically renew at the end of each term at the then-current rate, unless cancelled before the renewal date.

Cancellation. You may cancel at any time. Cancellation takes effect at the end of your current paid term. Your listing remains active through that term. You may hide your listing from the public at any time.

No proration, no refunds. Subscription fees are non-refundable and are not prorated. This includes cancellation mid-term, removal or unpublishing of your listing, suspension or removal of your listing for failure to meet Our Standards, changing hosting tier, and termination of your account for cause.

Price changes. We may change subscription pricing on at least thirty (30) days' notice before your next renewal. Continuing past the renewal date constitutes acceptance.

Failed payment. If a charge fails, we may retry, suspend your listing, and ultimately terminate the subscription. You remain responsible for amounts owed.

Pre-launch listings. Hosts listed before Purestay's public launch are listed at no charge until launch. At launch, the arrangement assigned to you takes effect, and billing begins if that arrangement is the Founding Host Membership.

This section applies to properties you list on the commission tier.

You are the merchant of record for every booking. This means:

• Payment. Guests pay you. Charges are made directly on your connected Stripe account. Purestay never holds, controls, or disburses guest funds.
• Receipts. Stripe issues the payment receipt on your connected account. Purestay sends a booking confirmation, never a payment receipt.
• Refunds. You are solely responsible for issuing refunds in accordance with the cancellation policy you set. Purestay does not issue refunds and cannot compel one.
• Disputes and chargebacks. You are solely responsible for chargebacks, disputes, and any resulting fees or losses.
• Taxes. You are solely responsible for determining, collecting, reporting, and remitting all applicable taxes, including lodging, occupancy, sales, and income taxes.
• Tax reporting. Any applicable tax form, including a Form 1099-K, is issued to you by Stripe in respect of your connected account, not by Purestay.
• Negative balances. Responsibility for negative balances on your connected account is governed by your agreement with Stripe.

Your Stripe relationship. You must complete Stripe Connect onboarding and maintain an account in good standing with charges enabled. Your use of Stripe is governed by your agreement with Stripe. If your account becomes unable to accept charges, your listing will stop accepting bookings.

Commission collection and reversal. Purestay's commission is collected as an application fee at the time of charge. Where you refund a booking, the commission is reversed proportionally to the refunded amount by default. Where you cancel a confirmed booking, the guest receives a full refund and the commission is fully reversed, regardless of timing.

You set the cancellation policy for each of your listings. It is displayed to guests on the listing before they book, and it governs their cancellation rights.

Your policy must be clear, lawful, and consistently applied. You must honor the policy in effect at the time a guest booked. Changes apply prospectively only.

Host-initiated cancellations. If you cancel a confirmed booking, the guest receives a full refund regardless of timing, and the commission is fully reversed. Cancelling confirmed bookings harms guests and the platform; repeated host cancellations may result in suspension or removal.

Every property you list must meet Our Standards:

• Fragrance-free. No undisclosed synthetic or "natural" fragrance in cleaning products, provided toiletries, laundry products, or the home itself. Essential oils and other natural fragrance sources are permitted only where you disclose them on the listing.
• Natural-fiber bedding and towels: cotton, linen, silk, or wool.
• Low-tox kitchen: stainless steel or cast iron cookware; glass or stainless cups and bowls; glass, stainless, or wood cutting boards; stainless or wood utensils.
• At least one air purifier available in the home.

You warrant that each property you list meets these standards, that the information in your Home Health Profile is accurate and complete, and that you will keep it current. If anything changes, products, materials, furnishings, cleaning or laundry services, or anything else affecting your Home Health Profile, you must update your listing promptly.

Purestay does not independently inspect or test your home. Purestay reviews listings for alignment with Our Standards and suspends or removes homes that fall short. The accuracy of standards information is your responsibility, and Purestay's review does not transfer that responsibility to Purestay or reduce your warranty.

Framing. Our Standards are commitments about products and practices. Neither you nor Purestay guarantees that a home is free of all detectable scent, or that a guest will not react. You must not describe your home in a way that promises a health outcome, a medical benefit, or a guaranteed environmental condition.

Your listing must accurately describe the property, including location, size, occupancy, amenities, and photographs that reflect the property's current condition. You must not misrepresent the property or omit material information a guest would reasonably want.

You retain ownership of your content and grant Purestay the license set out in Section 8 of the Terms of Service.

Listings require Purestay's approval before going live. Approval is at Purestay's discretion and is not a certification, inspection, endorsement, or guarantee of your property.

Edits to a live listing keep it live and queue it for re-review. Purestay may unpublish a listing on re-review where warranted.

Publication also requires, where applicable, a connected Stripe account with charges enabled.

If you do not use a property management system, Purestay may offer you the option to connect your Airbnb account directly through a third-party connection service (currently Hospitable). If you choose to connect:

• You authorize Purestay to share your name, email, and phone number with that service provider solely to establish the connection.
• You authorize that service provider to share your Airbnb listing and reservation data with Purestay, used solely to sync calendar availability and prevent double-bookings.

This connection is optional and is provided as a convenience. Purestay is not responsible for the availability, accuracy, or performance of any third-party connection service, or for any delay or failure in calendar syncing caused by that service. Data received through this connection is handled as described in our Privacy Policy.

If you enable this feature, Purestay facilitates a connection between you and Truvi, a third-party guest screening and damage protection provider, and charges you a fee for this feature, deducted from your earnings as described in your Billing settings. By enabling this feature for a listing, you accept Truvi's Host Protection Terms, available at https://truvi.com/screen-and-protect/host-protection/ as they may be updated by Truvi from time to time. Purestay does not perform guest screening or administer damage claims directly, does not guarantee any screening or claim outcome, and is not responsible for Truvi's performance, availability, or decisions. Purestay may adjust the price charged for this feature; for any pricing change, we will provide notice before the new price takes effect, and the new price will apply only to bookings made after that date. Bookings already confirmed before the change are unaffected.

You attest that you maintain appropriate insurance for short-term rental of your property, including homeowners or property coverage and liability coverage adequate for your operation. You may upload proof; uploading is optional.

Purestay collects this attestation for its records only. Purestay does not verify, review, approve, endorse, or vouch for the existence, adequacy, or scope of any host's insurance, and assumes no duty to do so. Your insurance status does not gate guest bookings. Maintaining adequate coverage is entirely your responsibility, and you should confirm with your insurer that short-term rental activity is covered.

On a credible report that a property does not meet Our Standards, Purestay may immediately and temporarily suspend the listing pending evaluation. Suspension is precautionary and is not a finding of violation.

Evaluation may consider your response, evidence of products actually in use, the reporting guest's account, whether the matter was disclosed on the listing, the speed of any remedy, and your history.

Outcomes may include reinstatement, required correction, a corrective plan, extended suspension, permanent removal of the listing, or termination of your account.

You acknowledge that suspension or removal is a contractual remedy available to Purestay, is not a breach by Purestay, and creates no claim against Purestay for lost bookings, lost revenue, or any other loss. Subscription fees are not refunded or prorated during or following a standards-related suspension.

Purestay does not issue refunds to guests, and enforcement action against you is not compensation to any guest.

You agree to communicate with guests professionally and promptly; honor confirmed bookings; not solicit guests to book off-platform in order to avoid commission on a commission-tier listing; not manipulate reviews, availability, or pricing deceptively; and not use Purestay to promote a competing platform.

You must comply with Purestay's Nondiscrimination Policy in full, which is incorporated into this Agreement. Among other things, this means you may not decline, cancel, or impose different terms on a guest on the basis of race, color, ethnicity, national origin, religion, sex, gender identity or expression, sexual orientation, marital status, disability, age, or any other characteristic protected under applicable law. Violation is treated as a serious breach of this Agreement and may result in immediate suspension. See the Nondiscrimination Policy for the full terms, including the enforcement process and your obligations under applicable fair housing and public accommodation law.

This Agreement continues while you maintain a listing or account.

By you. You may remove a listing or close your account at any time, subject to Section 4 (no refunds, no proration; cancellation effective at end of term) and to honoring confirmed bookings.

By Purestay. We may suspend or terminate your listing or account at any time, with or without notice, including for breach, failure to meet Our Standards, risk to guests, inaccurate information, or legal or regulatory reasons.

Confirmed bookings survive. Termination does not release you from obligations to guests with confirmed bookings. You remain responsible for honoring or properly cancelling and refunding them.

Survival. Sections 5, 7, 12, 13, 16, 17, and 18 survive termination.

You agree to indemnify, defend, and hold harmless Purestay and its members, managers, officers, employees, and agents from any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of or relating to:

• your property, including its condition, safety, and environmental characteristics;
• any stay at your property, including any injury, illness, allergic or chemical reaction, or property damage;
• any inaccuracy in your listing or Home Health Profile, or any failure to meet or maintain Our Standards;
• your violation of this Agreement, the Terms of Service, or any law, ordinance, permit, licensing, tax, or HOA or lease requirement;
• your failure to hold adequate insurance;
• any refund, chargeback, dispute, or tax obligation arising from a booking; and
• any dispute between you and a guest.

Sections 11 and 12 of the Terms of Service apply in full and are incorporated by reference.

Without limiting them:

• Purestay makes no representation or warranty that listing with Purestay will produce any bookings, revenue, traffic, or business result. No minimum performance is promised on either tier.
• Purestay is not liable for lost bookings, lost revenue, or lost profits arising from suspension, removal, unpublication, downtime, or any change to the platform.
• Purestay is not liable for the acts or omissions of any guest.

Section 14 of the Terms of Service , Idaho governing law, informal resolution, binding arbitration, and class action waiver, applies to disputes between you and Purestay and is incorporated by reference.

We may update this Agreement. Material changes will be notified by email or in-product notice. Changes affecting fees take effect at your next renewal. Continued listing after the effective date constitutes acceptance.

This Agreement, with the Terms of Service, Privacy Policy, and Nondiscrimination Policy, is the entire agreement between you and Purestay regarding your listing. You are an independent contractor; nothing here creates an employment, agency, partnership, or joint venture relationship. If any provision is unenforceable, the rest remains in effect. You may not assign this Agreement without our written consent.

support@purestay.co

Purestay LLC, an Idaho limited liability company